FAQ's
Frequently Asked Questions
Payments
We accept secure online payments through UPI, Cash, NEFT Bank Transfers, IMPS bank Transfer.
We currently follow the outlined payment schedule to ensure smooth project flow. However, you can contact our sales team to discuss alternative payment arrangements for larger projects.
We appreciate the trust placed in us by upfront payments. While we don’t offer a general discount, contact our sales team to discuss potential benefits for specific projects.
Projects
Once we receive your project details and confirm the scope, we’ll provide a detailed timeline outlining key milestones and estimated completion dates. We’ll keep you updated throughout the process.
We encourage open communication! You can easily reach us through our client portal, email, or phone to discuss project changes or updates.
Minor revisions are included in our service. However, extensive changes outside the initial project scope may incur additional fees. Discuss this with your project manager for clarity.
Cancellations & Refunds
Please contact us via email or phone to formally initiate a project cancellation. We’ll guide you through the process based on the project stage.
Client satisfaction is our priority. If you have concerns about the final product, please reach out to your project manager. We’ll work diligently to address your concerns and find a solution.
Our cancellation policy applies (refer to Policy section). For completed services, a refund may not be applicable, but we’ll discuss options based on the situation.
Privacy
TvasteHive takes data security seriously. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Absolutely! Every email from TvasteHive includes an unsubscribe option. You can also manage your communication preferences through your client portal.
Only authorized TvasteHive personnel directly involved in your project will have access to your project information. We maintain strict confidentiality protocols.
Additional FAQs
We specialize in Architectural, Interior, and Skyline Design services. Briefly describe your specific areas of expertise here.
Turnaround times vary depending on project complexity. We’ll provide a clear timeline during the initial project discussion.
Yes! We recommend consultations to discuss your project vision and ensure we’re a good fit. Consultations can be booked through our website.